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General conditions of sale

GENERAL CONDITIONS OF SALE (dated February 2023)

1) Introduction

1.1 For the purpose of  these conditions of sale (hereinafter, “Conditions of Sale”), the following definitions shall apply:

- «Seller»: O.R.M.A. S.R.L.

- «Buyer»: any company, body or entity purchasing the Products from the Seller;

-«Products»: the goods manufactured, assembled and/or sold by the Seller;

- «Order(s)»: each proposal for the purchase of the Products  submitted by the Buyer to the Seller by fax, email and web;

- «Sale(s)»: each single sale agreement entered into  further to the receipt of the written acceptation of each single Order by the Buyer;

2) General information

2.1 The present Conditions of Sale shall apply to all the Sales of Products. Should any of the provisions contained in these Conditions of Sale be inconsistent with any of terms or conditions contained in the Order, the second shall prevail.

2.2 The Seller does hereby reserve the right to add, amend or cancel any of these Conditions of Sale it being understood that such additions, amendments or cancellations shall apply to all Sales entered into as of the 30th day following the notification of the new conditions of sale to the Buyer.

2.3 Any information or data relating to technical features and/or specifications of the Products contained in depliants, price lists, catalogues and similar documents shall be binding only to the extent they are expressly referred to in the Sale.

2.4 The Seller may make any change to the Products which, without altering their essential features, appear to be necessary or suitable.               

3) Orders and Sales

3.1 The Buyer shall send the Seller specific Orders containing a description of the Products, the quantity requested, their price and delivery terms.

3.2 The Sale shall be considered executed: (a) pursuant to the terms and conditions established in the Order, at the moment the Buyer receives the Seller’s written acknowledgment (which may also be sent by mail or fax) with no change in the Order’s terms and conditions; (b) the Buyer receives the Seller’s written acknowledgment with change in the Order’s terms and conditions: the Sale shall be considered executed when the Seller  receives the Seller’s written acknowledgment signed for acceptance from the Buyer; (c) in absence of such acceptance, at the moment the Products are delivered to the Buyer.

3.3 Orders regularly accepted by the Seller cannot be cancelled by the Buyer without the Seller’s written consent.

4) Price of the Products

4.1 The prices of the Products shall be those indicated in the Seller’s price list in force at the time of the placing of the Buyer’s Order or, should the Product not be included in the price list or should the price list not be available, that indicated in the Order and confirmed in Seller’s written acknowledgment of the Order. Said prices shall be ex works prices, net of VAT and any discount. They shall not cover the packaging, shipping and transport costs from the Seller’s premises to the Buyer’s premises. These costs shall be separately borne by the Buyer.

4.2 The Seller reserves the right to change unilaterally the prices quoted in the price list without prior notice and with immediate effect in cases where the adjustment is due to circumstances beyond the Seller’s control (for example: increase in the price of the raw materials and of labor or changes in exchange rates). In all the other cases, the amendment shall be communicated to the Buyer and shall apply to Orders received by the Seller as of the 30th day following the date in which the  amendments have been notified to the Buyer.

 5) Transfer of the property of the Products

5.1 The Seller shall retain the title to the Products until the entire price for the same Products has been paid. The Buyer shall take all necessary steps under local laws to make the retention of title clause valid and enforceable against any third party, causing registration on any apposite register where a local requirement.

6) Delivery terms

6.1 Except as otherwise agreed upon in writing between the parties, the Seller shall deliver the Products Ex Works its premises, as this term is defined in the INCOTERMS published by the International Chamber of Commerce, in their most updated version at the time of delivery. If required, the Seller shall take care of the shipment of the Products at the Buyer’s costs and expenses. In this last case delivery shall be considered to have taken place when the Products are transferred to the forwarder.

6.2 Delivery shall take place within the term indicated in the Order as confirmed in the Order’s  written acknowledgment or, should the term not be indicated in the Order, within the term of 60 days, starting from the first working day following the acknowledgment of the single Order. The delivery terms are not of an essential nature and do not include shipping times. 

6.3 Notwithstanding the terms of section 5.2 above, the Seller shall not be deemed responsible for delays in delivery ascribable to circumstances beyond its control, including but not limited to:

    a) inadequate technical data or imprecision or delays of the Buyer in transmitting to the Seller information or data necessary to the shipment of the Order;

    b) difficulties in obtaining supplies of raw materials;

    c) extra-ordinary workload;

 d) total or partial strikes, lack of electrical power, natural calamities, measures imposed by the public authorities, transport difficulties, act of God, riots, terrorism attacks and all other circumstances of force majeure;

   e) delays of the forwarder.

6.4 The occurrence of any of the events listed above does not entitle the Buyer to claim for any liquidated damages or compensation of any kind.

7) Shipment

7.1 Shipment shall always take place at the Buyer's risk and expenses by the means of transport which the Seller shall consider most appropriate, when it will not be provided with any specific instructions on this subject.

7.2 The Buyer has the right to organize the transport which consider most appropriate,  provided in compliance with current laws and after agreement with the Seller.

8) Payments

8.1 Payments shall be done by the Buyer within the terms set out in the Sale. The payment shall be considered executed when it is available in the Seller’s bank in Italy. Except as otherwise agreed  any bank charges or commission in connection with the payment shall be at the Buyer’s costs and expenses.

8.2 Failure to make payments within the time agreed entitles the Seller to charge the Buyer  overdue interests at the ECB base rate + 8 percentage points, from the date on which payment was due.

8.3 Failure to pay or delayed payments above 30 days also entitle the Seller to suspend the delivery of the Products and terminate every single Sale entered into. The suspension of the delivery of the Products or the termination of any Sale shall not entitle the Buyer to claim for any compensation.

8.4 Any complaints regarding the Products and/or their delivery shall not be ground for suspending or delaying the payment.

9) Non-conformity

9.1 Any non conformity of the Products delivered to the Buyer as to the type and the quantity indicated in the Order must be notified to the Seller in writing within five days from the date of delivery. Should the complaint not be notified within said term, the delivered Products shall be considered consistent with the ordered Products.



10) Warranty

10.1 Unless otherwise agreed upon, the Seller warrants that the Products are free of faults/defects (excluded the parts of the Products not manufactured by the Seller) for a period of one year from the date of their delivery to the Buyer. For parts not manufactured by the Seller, shall be applied the guarantees provided by the manufacturers.

10.2 The warranty shall not extend to any Products whose defects are due to (a) careless or improper use; (b) failure to observe the Seller’s instructions regarding the functioning, maintenance and the storage of the Products; (c) repairs or modifications made by the Buyer or a third party without prior written authorization of the Seller.

10.3 Provided that the claim of the Buyer is within the remit of the warranty, the Seller shall undertake, at its discretion, to replace or to repair any Product or its part showing faults/defects. The replaced or repaired parts will be subject to the same warranty for a period of 6 months from the date of repair or replacement.

10.4 The Buyer shall notify the Seller in writing, providing detailed information documented by photos, of the presence of any fault or defect within 8 days of the delivery of the Products, or, in the event of faults or delivery not detectable within 8 days of the discovery of the same, but no later than 12 months from the delivery of the Products  to the Buyer.

10.5 The Products about which the complaint is made must be shipped immediately to the Seller’s factory, at the Buyer’s costs and expenses unless otherwise agreed upon, in order to allow the Seller the necessary checks to be made.   The warranty does not cover damages and/or defects of the Products caused by anomalies caused by, or connected to, the elements coupled directly by the Buyer or by the final customer.

10.6 The Buyer in any case forfeit all warranty rights if the price has not been paid according to the agreed terms.

10.7 No guarantee is given herein by the Seller on the conformity of any Product with the law and regulations in a country outside EU or in any Country that does not belong to the EU. No other warranties, express or implied, are made with respect to the Products including, but not limited to, any implied warranty of merchantability or fitness for a particular purpose.

10.8 Without prejudice to the terms of article 10.3 above and save for the case of fraud or gross negligence, the Seller shall bear no liability for damages to property or third persons, even as manufacturer of the Products, other than that expressly provided by virtue of any mandatory law provisions. In any case, the Seller shall not be liable for indirect or consequential damages of whatsoever nature as, by way of example, production losses or unearned profits. 

11. Legal domicile, applicable law and jurisdiction

11.1 The Seller is legally domiciled at its own head offices.

11.2 These Conditions of Sale as well as each single Sale shall be governed by and construed in accordance with Italian Law. The United Nations Convention on Contracts for the International Sale of Goods (Vienna Convention 1980 as

amended) shall not apply to the Sale.

11.3 All disputes arising from or connected to these Conditions of Sale and/or with each Sale shall be subject to the exclusive jurisdiction of the Court of Bologna.

11.4 Notwithstanding the section 11.3 above, the Seller reserves the right, when bringing legal action as plaintiff, to take such action at the Buyer’s place of residence, in Italy or abroad.